Customer Background

Tengchong Maternal and Child Health Hospital was founded in 1953. In October 2015, it merged with the Tengchong Family Planning Service Station to form the Tengchong Maternal and Child Health and Family Planning Service Center (classified as Grade II, Level A). The hospital integrates healthcare, clinical services, and scientific research. It is responsible for the medical care, public health services, and health management of women and children across the city. Departments include the Children's Healthcare Department, Women's Healthcare Department, Maternal Healthcare Department, Family Planning Service Department, Anesthesiology & Operating Room, Medical Laboratory, Medical Imaging Department, and Central Sterile Supply Department.

Disaster Recovery Needs and Challenges

Tengchong Maternal and Child Health Hospital operates numerous critical business systems such as the drug logistics system, payment system, financial system, PACS system, and core HIS system. However, the existing IT operations team is understaffed, lacking professional disaster recovery management personnel, making it difficult to effectively respond to emergencies like system failures, data loss, or cyber-attacks.

Some equipment circuits are outdated, posing a risk of sudden power outages that could lead to service interruption or data corruption.

The hospital's current backup methods are incomplete, potentially missing critical data. Furthermore, data recovery is time-consuming and fails to meet the hospital's business continuity requirements. To ensure business continuity and data security, there is a need to establish a highly available, automated disaster recovery and backup system that complies with healthcare industry standards.

FcStor Disaster Recovery Solution

To ensure the continuous and stable operation of the hospital's critical business systems, FcStor rapidly deployed the FcStor FDP Disaster Recovery Appliance within the hospital's data center. It was connected to the hospital's medical service network to provide 24/7 real-time protection for core systems like HIS, PACS, and the financial system.

The system employs intelligent disaster recovery strategy management. Based on the usage environment of each business system, it allows for the flexible configuration of protection policies that combine real-time synchronization with scheduled backups, ensuring the entire disaster recovery system possesses robust business continuity assurance capabilities.

Leveraging the FDP appliance's unique Thin Narrow-Bandwidth Transmission Technology, data is replicated to a remote FDP Disaster Recovery Appliance system in an off-site disaster recovery center. This approach reduces bandwidth pressure on the hospital's network and saves bandwidth costs.

After the integrated system deployment was completed, the IT operations team could quickly set up a test environment identical to the production environment. This environment is used for user upgrade testing, development, data validation, and other operations, facilitating the verification of recovery procedures and disaster recovery drills.

The deployment of the FcStor Disaster Recovery and Backup System will comprehensively enhance the Tengchong Maternal and Child Health Hospital information system's ability to withstand various risks, providing a solid guarantee for the uninterrupted delivery of medical services.

Solution Highlights

• Comprehensive Business System Protection: Defends against various physical failures and logical disasters across all systems.

• Intelligent & Automated Disaster Recovery: Enables automatic scheduled backup + disaster recovery for important systems.

• Effortless Disaster Recovery Drill Environment: Facilitates regular annual disaster recovery drills.

• Efficient Network Bandwidth Utilization: Reduces the overall cost of disaster recovery infrastructure.

Value Delivered

• Automated Off-Site Data Disaster Recovery: Provides customers with more efficient security assurance.

• Tiered Protection and Recovery: Offers multiple historical snapshot copies. Enables rapid local recovery from local failures, ensuring continuous business operation.

• Comprehensive Business System Protection: Intelligent and automated backup and disaster recovery reduce the workload and management complexity for operations staff.